Visitor Policy

Visiting hours: 8:00 a.m.-10:00 p.m.

Emergency Department: Two (2) visitors per patient/per visit.

  • All visitors must be 12 years of age or older.
  • Hospital Visitors: Main Lobby entrance only. Two (2) visitors per patient/per visit.
  • Daily visitation is from 8:00 am - 10:00 pm. This includes Mother/Baby, 1N, 2N, 4N, 4NS, 2K, 3P and ICU.
  • Labor & Delivery: Two (2) support persons who are essential to patient care throughout labor, delivery and the immediate postpartum period. These people can be the patient’s spouse, partner, sibling, doula or another person they choose.
  • 3K Unit: One (1) visitor per patient/per day. Monday through Friday, 2:00 pm - 3:00 pm and 7:30 pm - 8:30 pm. Saturday and Sunday, 1:00 pm - 3:00 pm and 7:30 - 8:30 pm.
  • 3N Unit: Two (2) visitors per patient/per visit. Monday through Friday, 4:00 pm - 10:00 pm. Saturday and Sunday 12:00 pm - 8:00 pm.
  • NICU: 9:00 - 10:00 am, 12:00 pm - 7:00 pm, and 9:00 pm - 7:00 am. Parents and/or Grandparents only. The mother must accompany grandparents. Two visitors at the bedside.
  • PACU/Recovery Room: Visitors are escorted to the area at 12:00 pm, 2:00 pm, 4:00 pm, and/or 6:00 pm for 10 minutes. The parent/guardian may remain with the pediatric patient.

Main Phone Numbers

General Information: 516-705-2525

Admitting: 516-705-2982

Administration: 516-705-1401

Patient Accounts: 888-681-1753

Patient Information: 516-705-1411

Patient Relations: 516-705-1319

Security: 516-705-1030

 

Ambulatory Surgery Unit: 516-705-1322

Medical Records: 516-705-1310

Care Management: 516-705-1612

Laboratory: 516-705-2206

Radiology: 516-705-1301

Pastoral Care: 516-705-1414

Volunteer Services: 516-705-1391

Healthy Dining at Root & Sprig

Root & Sprig is a fast-casual restaurant located in Mercy Hospital.